Your accountFor job seekers
I can't sign in. What should I check?
Login problems, sign in fails, wrong password, email not confirmed, Google sign-in, landing on the wrong dashboard, employer vs job seeker account.
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Most sign-in problems come down to an unconfirmed email, a wrong password, or using a different method than you signed up with.
Check these first
- Did you confirm your email? New accounts may need to tap a confirmation link before the first sign-in. Look for our email, including in spam.
- Right password? Use Forgot password on the sign-in card to set a new one. See How do I reset my password?.
- Right method? If you created the account with Continue with Google, use Google again. Password sign-in only works if you set a password.
- Right email? Try any other address you might have used.
You land on a different dashboard
Job seeker and employer accounts use the same sign-in. If you sign in at /account with an employer account, we send you to the employer dashboard instead, and the other way round. That is expected. Use the account that matches what you want to do.
The page says "Working…" and nothing happens
Wait a few seconds, then refresh. If it repeats, try a different browser or turn off browser extensions that block scripts.
If it still doesn't work
Write to us from the Contact page. Tell us the email you are using and what the page says, and we will look at the account.