How do I reset my password?

Use Forgot password on the sign-in card. We email you a link that lets you choose a new password.

Reset your password

1. Go to Your account. If you are signed in, tap Sign out first.
2. On the sign-in card, tap Forgot password.
3. Enter the email you signed up with and tap Send reset link.
4. You will see "If that email has an account, a reset link is on its way." Open the email and tap the link.
5. On the Choose a new password page, enter a password of at least 8 characters, enter it again under Confirm password, and tap Save password.

You are signed in and sent to your dashboard.

No email?

• Check your spam or junk folder.
• Make sure you typed the same email you used to sign up. For your safety, the page says the same thing whether or not the address has an account.
• Wait a few minutes and try once more.

Signed up with Google?

If you used Continue with Google, you do not have a password here. Just tap Continue with Google again to sign in.

Employers and staff

Employers reset their password the same way from the employer sign-in. Staff use the staff sign-in.

If it still doesn't work

Write to us from the Contact page using the email on your account, and tell us you cannot reset your password.