Help center
Short, plain-language answers to the questions we hear most. Search first; if you don't find what you need, open a support ticket and a real person will reply.
Finding work, applying, alerts, and your account.
Try a few words, like “reset password” or “post a job”. Use the arrow keys to move through results.
Alerts and saved searches
- How do I save a search and get email alerts for new jobs?Job alerts, saved searches, email notifications for new jobs, get notified when matching jobs are posted, daily digest, weekly digest, instant alerts, new matches.
- How do I change how often I get alerts, or stop them?Unsubscribe from job alerts, turn off email notifications, pause alerts, change alert frequency, delete a saved search, too many emails.
Applying
- How do I apply to a job?Apply now, quick apply, submit an application, send your resume or CV to an employer, what happens after you apply, and listings that send you to the company's own website.
- Why can't I apply to an "Example" listing?Example, sample, demo or placeholder listings and companies: why there is no Apply button, why you cannot send a message, and where to find real jobs.
- How do I track or withdraw an application?Application status, stages, history, "viewed by employer", interviewing, offer, hired, not selected, rejected; cancel, withdraw or delete an application you sent.
Getting started
Messages and support
- How do I message an employer or read their reply?Messages, inbox, chat, reply to an employer, contact a company about an application, interview invite messages, conversations, notifications.
- How do I contact support?Contact support, open a support ticket, help desk, customer service, report a problem, ask a question, ticket status Open, Waiting on you, Resolved, Closed.
Privacy and safety
- Who can see my resume and contact details?Privacy, data sharing, who sees my resume, phone number and email, is my profile public, hide my information, employer access, delete my account.
- How do I report a scam or suspicious listing?Report a job, fake listing, scam, fraud, suspicious employer, asked for money or bank details, misleading job post, flag a listing, safety tips.
Resume
- How do I upload my resume?Upload a resume or CV, PDF, DOC, DOCX, file size limit 5 MB, primary resume, delete a resume, which resume is sent with applications.
- How do I build a resume on Local Job Post?Resume builder, create a resume or CV from scratch without a file, add experience, skills, education, certifications, save a draft, use the built resume for applications.
Searching for jobs
- How do I search for jobs and narrow the results?Find jobs by keyword, job title, city, state, ZIP code or remote; use filters for job type, pay, date posted, distance, category and work mode; sort by relevance or date.
- What does the "Sponsored" label on a job mean?Sponsored, featured, promoted or paid listings: why some jobs sit at the top of search results and whether they are real jobs.
Your account
- How do I reset my password?Forgot password, reset password, change password, can't log in, locked out, reset link email, choose a new password, login or sign in problems.
- How do I update my profile, email or phone number?Edit profile, change name, contact email, phone number, headline, city, location, desired pay, salary, skills; profile completeness percentage; what employers see.
- I can't sign in. What should I check?Login problems, sign in fails, wrong password, email not confirmed, Google sign-in, landing on the wrong dashboard, employer vs job seeker account.