Help center
Short, plain-language answers to the questions we hear most. Search first; if you don't find what you need, open a support ticket and a real person will reply.
Posting jobs, plans and billing, applicants, and your company page.
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Account and team
Applicants and hiring
- How do I review applicants and update their stage?Applicants, candidates, applications pipeline, change applicant status, submitted, viewed, interviewing, offer, hired, not selected, rejected, add notes, view resume, message an applicant.
- How do I schedule interviews, set start dates and send hiring emails?Hiring dashboard, schedule an interview, interview invite email, set hire date, start date, offer email, rejection email, automatic applicant emails, email templates, email log.
Getting started
- How do I create an employer account?Employer sign up, register a company, create a hiring account, post a job as a business, work email, Google sign-in, company name, industry.
- How do I finish setting up my employer account?Get set up checklist, onboarding steps, company profile, first listing, first invoice or plan, employer dashboard overview, inbox, alerts.
Messages and support
- How do I use the Inbox and reply to job seekers?Inbox, messages, notifications, new application alerts, enquiries from your company page, reply to a candidate, conversations, interview invites, notification bell.
- How do I contact Local Job Post support?Contact support, open a support ticket, help with posting, billing question, account problem, technical issue, ticket status Open, Waiting on you, Resolved, Closed.
Packages and billing
- How do monthly plans and listing allowances work?Pricing, packages, monthly plan, subscription, how many jobs can I post, listing allowance, credits, cost to post a job, start a plan, pay by card, Stripe checkout.
- How do I switch or cancel my monthly plan?Cancel subscription, cancel plan, downgrade, upgrade, change plan, prorated, renewal date, payment past due, card declined, resume plan.
- Where are my invoices and receipts, and how do I pay one?Invoice, receipt, bill, billing history, pay an invoice by card, open balance, net 30, payment confirmation, send an invoice to a client, package balance.
- How do I request a refund?Refund, money back, cancel a purchase, unused package, refund policy, refund request status, declined refund.
Posting jobs
- How do I post a job?Post a job, create a listing, job posting form, pay range required, write a job description with AI, add photos, save a draft, submit for review, publish.
- What do Draft, In review, Active, Expired and Closed mean?Listing status, job status, draft, pending review, approval, live, active, expired after 30 days, closed, repost, reopen, how long a job stays up, when does my job go live.
- How do I sponsor a listing so it appears higher?Sponsor a job, promote or boost a listing, featured listing, sponsorship budget, run for days, pause or resume a campaign, sponsored badge.