Messages and supportFor employers
How do I use the Inbox and reply to job seekers?
Inbox, messages, notifications, new application alerts, enquiries from your company page, reply to a candidate, conversations, interview invites, notification bell.
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Your Inbox collects everything that needs your attention: new applications, invoices, interview invites and conversations with job seekers and with Local Job Post.
Items
The top of the Inbox lists events such as "New application" or "Invoice due", each with a link to the right page. New applications, listings about to expire and invoices due are also emailed to your hiring contact.
Conversations
Under Conversations, choose a thread on the left to read it and reply. Threads are labelled by kind:
- Application: a conversation with someone who applied, started by you from an applicant card or by them from their application.
- Enquiry: a message sent from the Message [company] form on your public company page.
- Direct: a direct message.
- Support ticket: your conversation with Local Job Post support.
Type in Write a reply… and send. The job seeker sees your reply in their account and gets a notification.
The bell
The bell icon at the top of the dashboard shows your unread count. Open it to see recent notifications and jump to the right place.
If it still doesn't work
If a reply will not send, refresh and try again. For help from our team rather than a candidate, open a ticket from Help & support.